Refund policy

Natural Cardiology Institute (NCI) – Return & Refund Policy

Effective Date: Nov 15, 2025

Thank you for choosing the Natural Cardiology Institute (NCI) for your health and wellness needs. We take great pride in offering high-quality, clinically backed supplements created by a board-certified cardiologist.

Because our products are ingestible and designed for internal use, we cannot accept returns or issue refunds on any supplement purchases, whether opened or unopened. This policy ensures product safety, quality control, and compliance with federal regulations.

No Returns or Exchanges on Supplements

All supplement sales are final.
For safety and quality assurance reasons, we are unable to accept any returned supplements, including:

Opened bottles
Unopened bottles
Partially used products
Products purchased as part of bundles or promotional offers

Damaged or Incorrect Orders

If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery at:

📧 support@naturalcardiologyinstitute.com
📞 480-332-2648

Please include:

Your order number
Photos of the damaged or incorrect item(s)
A brief description of the issue

We will gladly replace the item at no cost to you.

Lost or Stolen Packages

NCI is not responsible for packages that are marked as delivered by the carrier. If your package appears lost, stolen, or delayed, we will help you initiate a claim with the shipping carrier.

Subscription Cancellations

You may cancel or modify your subscription at any time before your next billing cycle. Once a subscription order has processed, it cannot be changed, refunded, or returned.